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RetainIQ watches every cancellation attempt, predicts who's about to leave, and intervenes with the right offer in the moment — then tells you exactly why customers really left. Save MRR, not face.
14-day trial · no card · 4-minute setup
MRR Saved
$42,180
At-Risk Count
73
Recovery Rate
31.4%
Predicted Loss
$18,640
Watching $128M of MRR — and counting
Most win-back tools surface a number. RetainIQ surfaces the operator decision — who, why, what offer, and what to ship.
Per-account risk scores blend Stripe behavior, usage signals, and prior cancellation patterns. Get the at-risk list before Monday standup.
73 accounts at high risk
When a customer hits cancel, the AI picks the offer most likely to keep them — pause, discount, downgrade, or a written reason from the founder.
31% offer acceptance
Free-text cancellation feedback gets clustered into themes with revenue impact, trend, and confidence — not raw text dumps.
8 active themes
Every Monday, a one-page AI report tells you what to fix, what to ship, and which segment is leaking. Read in 90 seconds.
Weekly · auto-delivered
KPIs, MRR/churn trend, retention cohorts, top cancellation reasons, and the at-risk list. Calm enough to scan, dense enough to act on.
Net MRR retention
104.2%
+2.1 pts vs prior
Recovered MRR
$42,180
+18% vs prior
Voluntary churn
2.3%
−0.6 pts vs prior
At-risk accounts
73
+12 vs prior
MRR vs churn — last 12 weeks
weeklyTop churn reasons
by MRR impactAt-risk this week
3 of 73| Account | Plan | Risk | MRR |
|---|---|---|---|
| Apex Robotics | Growth | 92 | $890 |
| Lumen Health | Scale | 87 | $2,400 |
| Quartz Studio | Growth | 78 | $390 |
When a customer hits cancel, RetainIQ doesn't pick from a flat rules table. It runs a brief multi-agent deliberation, end to end, in under a second.
Stripe events, product usage, billing history, and live cancellation feedback stream into a single per-customer profile.
An ensemble of Claude-powered agents — account profiler, reason explainer, offer selector — debates each at-risk customer in under 800ms.
The right intervention fires: the optimal offer in the cancel flow, a Slack alert to CS, or a flag on the weekly founder report.
Every offer ships with its own A/B treatment. RetainIQ reports acceptance rate, MRR recovered, and the customer profile each offer wins with — so you stop discounting customers who would have stayed anyway.
Offer performance · last 30 days
4 active| Offer | Shown | Accepted | Rate | MRR saved |
|---|---|---|---|---|
50% off for 3 months Price-sensitive · early stage | 412 | 138 | 33.5% | $12,420 |
Pause for 60 days Seasonal · low usage | 289 | 121 | 41.9% | $9,840 |
Downgrade to Starter Mid-market · feature gap | 184 | 47 | 25.5% | $4,210 |
Founder note · 1:1 call Top 10% MRR · cited support | 62 | 38 | 61.3% | $15,600 |
| Total | 947 | 344 | 36.3% | $42,070 |
From bootstrapped SaaS to Series B. Real workspaces, real Stripe data, real recovered MRR — measured weekly.
“We thought our cancellation page was the problem. RetainIQ showed us the real story — three product gaps were doing 70% of the damage. We shipped two of them in a sprint and net churn dropped 18%.”
Priya Mahadevan
Co-founder, Loomstack
“We pay back the subscription on the first weekly report. Every Monday I get a one-page brief that says exactly what to fix, what to ship, and which segment is leaking. It's the only AI tool I actually read.”
Marcus Chen
Founder & CEO, Verge Analytics
“The offer engine alone recovered $42k in the first month. Watching it pick the right discount per customer profile in real time — that's the part everyone underestimates until they see it.”
Elena Rodriguez
Head of Growth, Foundry Health
Every plan includes the Stripe connection, the cancellation flow, and the intelligence layer. Pay annually and save 20%.
Free
Forever — up to $5k MRR
For founders validating the leak
Growth
Most popularper month
For SaaS teams plugging the leak
Scale
per month
For revenue teams operating at depth
All plans include unlimited cancellation sessions, GDPR-compliant storage, and a 14-day money-back guarantee.
Four minutes to set up. The first AI weekly report lands in your inbox by end of week, with the exact accounts to call and the themes to ship against.
No credit card · 14-day Growth trial · GDPR-compliant