Free
Self-serveFor founders just starting to measure churn.
$0
Free forever — no card required
Up to $5K MRR tracked
- Stripe connection & live cancellation feed
- 1 cancellation flow, 3 reason buckets
- 30-day session history
- Community support
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RetainIQ is the retention operating system for subscription SaaS. Every plan includes the live cancellation feed, AI predictions on the right tier, and a weekly report you can forward to your board without editing.
For founders just starting to measure churn.
Free forever — no card required
For teams running retention as a function.
Billed annually — equivalent monthly price
For subscription businesses past product-market fit.
Billed annually — equivalent monthly price
All plans include unlimited customers in the directory, secure Stripe sync, and SOC 2-aligned controls. Prices in USD. EU pricing available on request.
Compare plans
The decisions you'll actually make against the line items that drive them. If we don't show it here, we don't ship it.
| Feature | Free$0/mo | Growth$79/mo | Scale$399/mo |
|---|---|---|---|
| Intelligence layer | |||
Live cancellation feed | |||
AI churn prediction Per-account risk scores tied to Stripe + usage | |||
Retention offer A/B testing | |||
Themed cancellation analysis | Top 3 reasons | Unlimited themes | Unlimited + custom taxonomies |
Weekly AI report | |||
Projected revenue loss model | |||
| Flows & sessions | |||
Cancellation flows | 1 flow | Unlimited | Unlimited |
Session retention | 30 days | 12 months | 36 months |
Replayable session timeline | |||
Conditional logic & branching | |||
Custom branding on flows | |||
| Workspace & access | |||
Team seats | 1 | 5 | Unlimited |
Role-based access | Basic | Granular | |
SSO / SAML | |||
Audit log | 30 days | Full history | |
| Integrations | |||
Stripe sync | |||
Slack alerts | |||
HubSpot & Segment | |||
PostHog & product events | Read-only | Read + write | |
Webhooks & API access | Outbound only | Bidirectional | |
| Support | |||
Channel | Community | Email, 1 business day | Slack, 2-hour SLA |
Onboarding | Self-serve | Guided | Dedicated retention engineer |
Quarterly review | |||
Questions worth answering
If something here isn't answered cleanly, write to the team from /app/integrations after you sign up — we read every line.
Still deciding?
Sign up on Free, connect Stripe, and run a baseline week. Most teams know if Growth pays for itself by day three.
Start the baseline weekEvery plan caps the MRR we'll measure and intervene on. Growth covers up to $50K MRR, which is roughly a 0.2% effective rate for what we save. Scale lifts the cap entirely. We don't take a percentage of recovered revenue — your offer wins are yours, not ours.
Get started
No credit card required to start. Upgrade only when you cross the $5K MRR cap — and only if the math has already paid for it.
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RetainIQ — the AI retention operating system for subscription SaaS.